It has always been Itemloot’s policy to treat our customers(all MMORPG game players) in exactly in the way we like to be treated ourselves. Our toes curl at the sight of small print, but it appears that not only to add to our creditability but to comply with new legislation (EC Distance Selling Directive) we are required to offer you our own 'large print' version. You should note that your statutory rights under the current consumer protection laws are not affected (more probably enhanced).
All game accounts, game items, game money and game gold supplied on Itemloot are the old property of their respective owners. Your purchase on Itemloot is not for the intellectual property of game, but merely for our time, energy and skills on game, such as: MMORPG items and other service for MMORPG players, which are just the services we prepare for you MMORPG player.
The information collected from you at the time you place an order (on you or those you gift to) will be stored in our database and is used purely to carry out your instructions and action your payment. There are no circumstances under which, this information might be passed to a third party. For more detail about privacy, please refer to PRIVACY POLICY
We undertake to supply you with the virtual goods and services described in these Web Pages by any time you might reasonably request knowing that your order has to be processed and posted. If you have registered on Itemloot or Weboof you can login your Weboof account to check your order status at any time as you like.If you have an urgent order it is always advisable to discuss your requirement by clicking the Live Chat to reach our online help. Some of our products are nearly always available for immediate despatch, those with a shorter keeping life may not. Unless we have specifically agreed otherwise, delivery will be as soon as possible and not longer than 2 days.
We will contact you in connection with your instructions and keep you well informed should we have any difficulties providing you with the specific goods ordered, to be delivered by your date specified. In case of urgency, such as, you offered the incorrect order information, we will contact you by email or other online chat tools. If you make your first order with paypal payment over USD100, we will need to confirm the payment by phone calling with your agreement. Otherwise, we will not email or call you at all without your permission. Anytime and any question, please Contact Us freely.
For different service and items, we provide different delivery methods and time. Please select the following service and get the delivery detail information: game Powerleveling, Buy game Money, Buy game Items, Buy game Accounts.
Before make an order for game Powerleveling, Buying game Money, Buying game Items or game accounts, you’d better set recoveries or make member for your game account, because we are not responsible for any game account password incorrect issues during the process of dealing with your order. We never use any BOTs or Macro that could harm your account. ALL HAND MADE. Your account will be safe and secure. The farmers never remove any pre-existing game items and game money and they keep all drops during making the money, do powerleveling or do quests for your game account. Provided your account got banned by accident or hacked by others during the order processing timeframe, you have the duty to find your account back. It's certain that you can get it back in mind that there would be a delay on the scheduled completion time. During the order delivery process, please don't logon your account. If you really want to play when we are preparing your order, please do remember to tell us through Live Chat or Contact US by other ways. If you have changed your password, please tell us in time.
Before we start to process your order, you may request to cancel your order, and then we will refund your full payment within 3 days. If you want us to stop your order permanently in the middle way, we will not refund you the remaining money. And if we finish your order ahead of schedule, we will not refund you the money either, for we have allocated the same labor force accordingly. If we can not finish your order on time and you are not willing to offer us more time, we will full refund your payment within 2 days.
We accept the following four payment methods: Western Union, Moneybookers, Bank Transfer and Paypal. But for your first purchase over 300USD, we do not accept paypal payment. If you have any question about how to pay us, you can see the Payment Options and we have prepared the tutorial for each payment method, or you can directly Contact Us for online help. Please bear in mind that at any time you should refer to the Payment Options page of our site to get the payment receiver information but never use other receiver information to send your payment, otherwise, if you send your payment to the wrong receiver, we are not responsible for it.
We appreciate any complaints and suggestions from our customers. Itemloot is here just for all game game players. We always try to do our best to serve each customer. But we can not ensure that we never make any mistake. Please offer your treasured complaints and suggestion at any time you like by sending email to: complaints@Itemloot.com, we will answer your email within 24hours.
Registered Names and Trademarks are the copyright and property of their respective owners.
Copyright © 2010 Itemloot.com. All rights reserved.
